Contact Us

Contact Us

We value your feedback and are here to assist you with any questions, comments, or concerns. Whether you need help with your order, have a product inquiry, or want to share your experience, our team at Epic Water Filters Shop is ready to help. Please review the contact options below and reach out to the appropriate department.

Customer Support

For general inquiries, order assistance, returns, or product information, please contact our Customer Support team:

  • Email: press@epicwaterfiltersshop.com

  • Response Time: We aim to respond to all inquiries within 24 to 48 hours on business days.

Wholesale Inquiries

If you are interested in carrying our products in your store or exploring wholesale partnership opportunities, please contact our Wholesale team directly:

  • Email: press@epicwaterfiltersshop.com

Press and Media

For media inquiries, interview requests, or collaboration proposals, please reach out to our Press team:

  • Email: press@epicwaterfiltersshop.com

Website Support

If you encounter any technical issues with our website or have suggestions for improving your shopping experience, please let us know:

  • Email: press@epicwaterfiltersshop.com

Mailing Address

For official correspondence, please use the following address:

  • Epic Water Filters Shop

  • 1630 30th Street, Boulder, Colorado 80301, USA

Business Hours

Our customer service team operates during standard business hours, Monday through Friday. We are closed on weekends and public holidays. We appreciate your patience and will respond to all inquiries as quickly as possible.

Social Media

Stay connected with us for the latest updates, promotions, and clean water tips:

We look forward to hearing from you and ensuring your experience with Epic Water Filters Shop is nothing short of excellent.